Terms and Conditions

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of the company "Prince Stores", located at the URL: www.princestores.gr 
These terms are considered accepted by the customer when using the website and when executing an order.

1) Online shopping
2) Secure Transactions
3) Personal Data
4) Limitation of liability  
5) Intellectual property
6) Price list
7) Availability
8) Returns due to wrong order
9) Cancellation of order
10) Payment methods and bank accounts
11) Shipping and Deliveries
12) Shipping costs                                                                                                             

1) Online shopping

In the case of online shopping, by confirming your order form, you declare your binding action of interest in purchasing the selected products. The purchase of a product has legal force followed by the payment of the corresponding price by the customer.

2) Secure Transactions

We want every purchase or transaction through www.princestores.gr, to be completely secure, trustworthy, be sure that all your personal data (Credit Card and other) are completely secure.

For this reason, we have chosen to make banking transactions via credit cards through the POS system of Piraeus Bank and through PAYPAL, so that your personal information is encrypted in each case. This way we achieve the highest possible level of security.

3) Personal Data

Prince Stores maintains records of your personal information in accordance with the applicable legislation on personal data protection (Law 2472/1997, as it stands, Law 3471/2006 and the Decisions and Instructions of the Personal Data Protection Authority). The information will be used only for the purposes of the transaction, as well as related advertising and communication, for our products exclusively. The provision to us of your personal information, means that you expressly consent to the use of such information where necessary for the above purpose. You have the right to request the correction of any inaccuracies or the deletion of your personal information or a copy of the information we hold, on a potential financial cost burden to you.

After completing your order, you will be asked for the address that you want your order to be delivered, your landline or mobile phone number. Prince Stores in no way discloses, sells or exchanges the personal information you entrust to us. Your personal information may be disclosed by the company, always in accordance with the procedure provided by law when required by a Public Authority, Court, etc. Prince Stores reserves the right to compile sales statistics, which in no case will contain personal information that may lead to the identification of individuals. www.princestores.gr keeps your information after your first order so you do not need to fill it in, every time you make your purchases.

4) Limitation of Liability

Despite of the frequent updates and corrections in the descriptions of our products, due to the abundance of information, which is given to us exclusively by our suppliers, errors may exist in products or in their technical characteristics. The company "Prince Stores" bears no responsibility in case of such mistakes. In any case, the descriptions and technical information are helpful and are not considered binding. For this reason, before each purchase, your order is checked by one of our specialized partners in order to avoid any omissions and errors.

If you a correction suggestion description please contact us at info@princestores.gr. The company "Prince Stores" cannot provide any guarantee for the availability of products, but guarantees your timely notification of any non-availability.
Our online store is not responsible for technical problems that may occur to users when attempting to access our website.
The descriptions, information, photos and logos that appear on our website are available solely for the best guidance of the user within it.

5) Copyright

The website www.princestores.gr is the official website of "Prince Stores". All content on the websites posted by "Prince Stores", including images, texts and products are the intellectual property of "Prince Stores" and are protected by the relevant provisions of Greek law, European law and international conventions.

No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, for commercial or other purposes. It is allowed only in case a special written license has been given by the company "Prince Stores".

The descriptions, information, photos and logos that appear on our website are solely for the best user guidance within it.

All logos presented on our website are the property of the company they represent. In any case, their appearance and display on our websites should in no way be construed as a transfer or assignment of their license or right of use.

6) Price list

Prices are checked almost daily by us. However, due to various factors that determine them, changes occur quite often.

Adjustments to the price list can be made at any time without our prior notice.

In any case, the prices are binding on the part of our company when confirming an order on our part.

Prices are in Euros and include VAT 24%.

7) Availability

Most of our items and accessories are ready to be delivered from our stores.

We strive to ensure prompt delivery to customers for all our items.

Due to the large quantity of our products, which is constantly changing and increasing, in some cases there is a lack of availability, either due to high demand or due to untimely delivery by our suppliers.

In case of a product not being immediately available, we inform you and suggest alternatives.

8) Returns due to incorrect order

Informing us

In case you wish to return a product you have purchased; you have the opportunity to do so within 14 days from the date of receipt of your products, by phone at the customer service phone +30 210 5056589, during working days and hours. The product should not be used. Otherwise, our company holds the option to refuse the return of the product. Our store should be informed immediately before any action. Our online store does not make changes for items such as ties and cufflinks EXCLUSIVELY.

Sending us the product

a) Pack the product in a large package so that it is protected during shipment.

b) Put the purchase receipt in the same package.

c) Send the parcel, through the courier agency from which you received your order, in view of the Return Department of Prince stores to the address: 150 25th Martiou str, Petroupoli, Athens

Please note that return costs of 4 Euros are charged to the customer. In the event of a company error, such as a defective product, or shipping the wrong product, the return costs are borne by the company.

9) Order cancellation.

The order can be canceled in the following cases:

1) Before the order is completed, during the electronic order process you can CANCELED and remove the quantities of products from your cart by clicking the "DELETE" button.

2) If the online order has been completed but the product has not been shipped yet, you can call us at +30 210 5056589 and cancel your order. In case your product is a special order product, which in turn we have already ordered from our supplier, it is not possible to cancel the order and return any deposit or even the amount of its full payment.

10) Payment methods

1) CREDIT / DEBIT / PREPAID cards VISA, MASTERCARD except AMERICAN EXPRESS and DINERS in the secure system of Piraeus Bank.

2) PayPal

3) Cash in store

11) Transfer and Delivery

The delivery of our products after the availability confirmation is immediate.

You can pick up the products as follows:

A) From our store during working hours.

B) By Courier, within 2 working days at your place.

Delivery, usually, takes place the next day of the order.

Our company has concluded special pricing agreements with courier companies.  

The delivery of the products takes place in the central warehouses or in the distribution points of ELTA courier of your area, after notification on the phone that you will provide us.

12) Shipping

Shipping cost is not included in the price of the products.

The cost of transportation via Courrier is listed in the purchase invoice of the products and is paid together with the total price. Shipping cost is 4 Euros for purchases under 50 Euros and is borne by the customer. For a total order cost over 50 Euros the cost is borne by our company.

We have no responsibility for

A) delays due to the carrier. The products in each case, travels at the sole responsibility of the customer. In case of damage during transport, the company "Prince Stores" bears no responsibility.

B) delays due to force majeure.

Order delays

The order may be delayed for the following reasons:

1) The product has been shipped with delay by our supplier. In any case, we will contact and suggest an alternative. In case you do not agree with an alternative, we cancel the order and any refund in case it has already been paid.

2) The product you ordered has been removed or is not available: For products displayed in our online store, there are rare cases that our suppliers suddenly and unannounced, announce that they stop their production, or cancel them, or delay their delivery. In that case, an employee of our company will contact you directly, to give all alternatives.

3) In extreme weather events, in strikes as well as in any case of force majeure.